PRIVACY POLICY

Chilli Store Privacy Policy

 

The policy: This privacy policy notice is served by Chilli Store.

​

Under the website; www.chillistore.co.uk. The purpose of this policy is to explain to you how we control, process, handle and protect your personal information through the business and while you browse or use this website. If you do not agree to the following policy you may wish to cease viewing / using this website, and or refrain from submitting your personal data to us.

​

Policy Key Definitions

 - "I", "our", "us", or "we" refer to Chilli Store.

 - "you", "the user" refer to the person(s) using this website.

 - GDPR means General Data Protection Act.

 - PECR means Privacy & Electronic Communications Regulation.

- ICO means Information Commissioner's Office.

 - Cookies mean small files stored on a user’s computer or device.

​​

Key Principles of GDPR:

Our privacy policy embodies the following key principles; (a) Lawfulness, fairness and transparency, (b) Purpose limitation, (c) Data minimisation, (d) Accuracy, (e) Storage limitation, (f) Integrity and confidence, (g) Accountability.

​​

Processing of Your Personal Data

We control and / or process any personal information about you electronically under the GDPR (General Data Protection Regulation).

Sharing Your Information

We do not share your information with third parties.

If, as determined by us, the lawful basis upon which we process your personal information changes, we will notify you about the change and any new lawful basis to be used if required. We shall stop processing your personal information if the lawful basis used is no longer relevant.​​

We may collect some or all of the following personal and non-personal data;

- Name and Job Title

- Address

- Email Address

- Phone Number

-Business Name

-Payment Information

-IP Address

​

We do not store:

Financial information, ie credit/debit card details or bank details

​

What we do with the Information we gather;

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:​

-Internal record keeping.

-We may use the information to improve our products and services.

-We may periodically send promotional email about new products, special offers or other information which we think you may find interesting using the email address which you have provided.

-From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail.

-We may use the information to customise the website according to your interests.

​

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

​​

Your Individual Right

Under the GDPR your rights are as follows;

- the right to be informed;

- the right of access;

- the right to rectification;

- the right to erasure;

- the right to restrict processing;

- the right to data portability;

- the right to object; 

- the right not to be subject to automated decision-making including profiling.

​​

You also have the right to complain to the ICO [www.ico.org.uk] if you feel there is a problem with the way we are handling your data.

​​

We handle subject access requests in accordance with the GDPR.

​​

How we use Cookies

A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added, and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

​​

We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

​​

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

​​

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

​​

Data Security and Protection

We ensure the security of any personal information we hold by using secure data storage technologies and precise procedures in how we store, access and manage that information. Our methods meet the GDPR compliance requirement.

​​

Fair & Transparent Privacy Explained

We have provided some further explanations about user privacy and the way we use this website to help promote a transparent and honest user privacy methodology.

​​

Sponsored Links, Affiliate Tracking & Commissions

Our website may contain adverts, sponsored and affiliate links on some pages. These are typically served through our advertising partners or are self-served through our own means. We only use trusted advertising partners who each have high standards of user privacy and security. However, we may not control the actual adverts seen / displayed by our advertising partners. Our ad partners may collect data and use cookies for ad personalisation and measurement. Where ad preferences are requested as 'non-personalised' cookies may still be used for frequency capping, aggregated ad reporting and to combat fraud and abuse.

​​

Clickable sponsored or affiliate links may be displayed as a website URL or as a titled text link.

​​

Clicking on any adverts, sponsored or affiliate links may track your actions by using a cookie saved to your device. You can read more about cookies on this website above. Your actions are usually recorded as a referral from our website by this cookie.

​​

If you have any concerns about this, we suggest you do not click on any adverts, sponsored or affiliate links found throughout the website.

​​

Email Marketing Messages & Subscription

Under the GDPR we use the consent lawful basis for anyone subscribing to our newsletter or marketing mailing list. We only collect certain data about you, as detailed in the "Processing of your personal data" above.

​​

Email marketing messages that we send may contain tracking beacons / tracked clickable links or similar server technologies in order to track subscriber activity within email marketing messages. Where used, such marketing messages may record a range of data such as; times, dates, I.P addresses, opens, clicks, forwards, geographic and demographic data. Such data, within its limitations will show the activity each subscriber made for that email campaign.

​​

Any email marketing messages we send are in accordance with the GDPR. We provide you with an easy method to withdraw your consent (unsubscribe) or manage your preferences / the information we hold about you at any time. See any marketing messages for instructions on how to unsubscribe or manage your preferences.

​​

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

​​

If you believe that any information we are holding on you is incorrect or incomplete, please contact us by email as soon as possible to sales@chillistore.co.uk. We will promptly correct any information found to be incorrect.

​​

Chilli Store